Stegosoft Games does not handle the sale of our games, our digital retailers do that. We probably won't be able to help you if run into issues involving storefronts we work with, so please contact their respective support pages for assistance. However, if the problem doesn't get resolved feel free to contact us. We'll do our best to help if we can!
Feel free! We won't issue any complaints or DMCA take down requests in regards to any video content any of our games, including Let's Plays, video critiques and reviews, blogs, reaction videos, and related media including the monetization of such content. However we do reserve the right to issue complaints and act within our legal rights about offensive material or material that is being used illegally at our own discretion.
Some of the music we've used in our games is registered with Content ID, which means videos may automatically receive a copyright claim. The claims can be cleared because we have the licenses for all of the music, but we apologize for the hassle.
If you receive a copyright claim, you can follow the resolution steps written by our vendor under the "How to clear a YouTube copyright notice" header.
You can find the licenses you need to clear copyright claims here: Music Mass Production Licenses.